Terms & Conditions

Last updated: August 22, 2026 · Version 2.0 · Effective immediately upon posting

The short version: Pay for what you dial. Your leads are yours. Call legally — you're the licensed professional. Cancel anytime with no ghost billing. Don't be abusive. These terms are the binding agreement; the short version doesn't override them.

1. Agreement to these terms

These Terms & Conditions ("Terms") form a binding agreement between you ("you," "Subscriber," or "Agent") and AgentRinger ("AgentRinger," "we," "us," or "our"), governing your access to and use of the AgentRinger power-dialing platform, website (agentringer.com), and related services (collectively, the "Service"). By creating an account, clicking "I agree," or using the Service, you accept these Terms and our Privacy Policy. If you are accepting on behalf of a brokerage or team, you represent that you have authority to bind that entity.

You must be at least 18 years old and a licensed real-estate professional or working under a licensed professional in your jurisdiction.

2. The Service

AgentRinger provides a single-line, bring-your-own-leads power-dialing workspace, including lead management, call routing through our telephony provider, voicemail delivery tools (agent-initiated), pipeline/CRM features, team analytics (on team plans), and AI-assisted support. We may add, change, or remove features; material removal of a paid feature will be announced in advance per Section 12.

What the Service is not: AgentRinger is not a lead-generation service, not a predictive or parallel dialer, not an autodialer as defined by the TCPA (calls are agent-initiated, one line, live human on every connect), and not legal advice. Nothing in the Service constitutes legal, tax, or professional counsel.

3. Accounts & eligibility

One account per agent. Team/brokerage accounts scale by adding seats.
You are responsible for all activity under your account and for keeping credentials secure.
You must provide accurate registration information and a valid payment method.
We may refuse or cancel accounts that violate these Terms, break applicable law, or create risk for our platform or other users.

4. Your leads & your data

Ownership: You retain all right, title, and interest in the contact data you import or create ("Your Leads"). We claim no ownership. We process Your Leads solely to provide the Service to you.
Your compliance duty: You represent and warrant that you have any consents, licenses, and legal bases required to contact the individuals on Your Leads under applicable law (TCPA, state telemarketing acts, DNC registries, and similar).
Prohibited data: You may not import data obtained in violation of law, scraped in breach of any site's terms, or including sensitive categories (medical, financial account numbers, government IDs) unrelated to real-estate prospecting.
Export & portability: Full exports (leads, call logs, recordings, notes) are available at any time, including at cancellation. See the Privacy Policy for retention and deletion details.

5. Calling compliance — your responsibility

AgentRinger provides compliance tools (DNC list scrubbing, calling-timezone windows, consent logging, audit trails). You remain solely responsible for the legality of your calls, including:

Compliance with the federal TCPA and all applicable state telemarketing statutes ("mini-TCPAs"), including calling hours and consent rules.
Honoring Federal and state Do-Not-Call registries and your own internal DNC flags.
No autodialing, no artificial or prerecorded voice calls to cell phones without prior express written consent, and no caller-ID spoofing.
Voicemails you leave are left in your own voice, initiated by you after hearing the greeting yourself. The Service does not provide automated or prerecorded voicemail drops, and you may not use the Service to deliver prerecorded messages.
Call recording: the Service records both sides of calls placed to destinations in one-party-consent jurisdictions and automatically disables recording for destinations whose number maps to a state requiring all-party consent — the dialer notifies you whenever a call will not be recorded. You remain responsible for recording-consent compliance, including where a number's area code does not reflect the called party's actual location.
Any industry-specific rules governing your brokerage or state license.

We may suspend or terminate accounts we reasonably believe are used unlawfully. We'd rather lose an account than enable a bad actor — and we won't.

6. Acceptable use

No abusive, harassing, deceptive, or fraudulent calling.
No reverse-engineering, scraping, or reselling the Service or its outputs to non-subscribers.
No probing, scanning, or testing the Service's infrastructure without written permission.
No use of the Service by, or on behalf of, competitors to the Service without our written consent.

7. Billing, plans & cancellation

Subscription plans: Light, Standard, and Pro tiers as described at signup, billed monthly or annually in advance. Annual plans are discounted and billed once per year.
Usage overages: minutes beyond your plan's included allowance bill at your plan's overage rate. Browser-dialing bonus minutes/calls (where enabled) apply before overage billing.
Add-ons: optional paid features (e.g., Smart Restore) are billed per use or per month as labeled at purchase.
Cancellation: cancel anytime from your account. Service remains active through the end of the paid period. No cancellation fees. No ghost billing.
Refunds: monthly plans are non-refundable once the billing period starts, except where required by law or at our discretion. Annual plans may be refunded pro-rata within 14 days of purchase. Comp credits (where we grant them) are not cash refunds.
Failed payments: we retry; accounts overdue more than 14 days may be suspended, and data handled per the Privacy Policy's retention terms.
Price changes: existing subscribers keep their rate for at least 12 months from signup; price changes apply at renewal with 30 days' notice. Founding-rate subscribers keep their locked rate as promised at signup.

8. Third-party services

The Service relies on third-party providers (telephony, hosting, payments, AI, email) listed in our Privacy Policy. Their occasional downtime may affect the Service. We maintain fallbacks but do not warrant uninterrupted third-party availability. Your use of third-party AI features (e.g., Belle chat) is at your initiation and subject to those providers' terms.

9. Availability & support

We target high availability but do not warrant uninterrupted or error-free service.
During early access and beta periods, features may change and rough edges exist — reported honestly, fixed fast.
Support: email and in-app chat. We aim to respond within 2 business days; Pro subscribers receive priority queue placement.
Planned maintenance will be announced where practical. Emergency maintenance may not be.

10. Intellectual property

The Service, software, brand assets, and site content are owned by AgentRinger and protected by intellectual-property law. You receive a non-exclusive, non-transferable, revocable license to use the Service per these Terms.
Your data stays yours. You grant us a limited license to process Your Leads and account data solely to operate the Service. This license ends when you cancel (subject to retention windows).
Feedback welcome, ownership clear: if you send us suggestions, you grant us a perpetual license to use them without attribution or compensation — but Your Leads and Your recordings remain yours.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT CALL CONNECT RATES OR LEAD CONVERSIONS WILL MEET ANY PARTICULAR LEVEL. AGENTRINGER IS A TOOL — YOUR PROFESSIONAL RESULTS DEPEND ON YOUR OWN EFFORT AND SKILL.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTRINGER'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICE IS LIMITED TO THE FEES YOU PAID US IN THE 90 DAYS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST LEADS, LOST COMMISSIONS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION AND SURVIVE ACCOUNT CANCELLATION.

Nothing in these Terms limits liability that cannot be limited by law (e.g., willful misconduct or gross negligence where such limitations are void).

13. Indemnification

You agree to indemnify and hold harmless AgentRinger, its operators, and affiliates from claims, damages, and expenses (including reasonable legal fees) arising from: (a) your violation of these Terms; (b) your violation of applicable calling laws with respect to Your Leads and your campaigns; (c) data you import in breach of Section 4; or (d) disputes between you and the individuals you contact.

14. Termination

By you: cancel anytime, effective at period end. Immediate cancellation available on request.
By us: for material breach (including calling-law violations) with notice where practicable; immediately for fraud, threats, or legal compulsion.
Effect: upon termination, your data is handled per the Privacy Policy (export window + 90-day purge). Sections 10–13 and any accrued payment obligations survive.

15. Governing law & disputes

These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts located in Bergen County, New Jersey, and you consent to their jurisdiction. Before filing suit, both parties agree to attempt good-faith resolution by emailing [email protected] — most disputes at this stage are billing misunderstandings that take minutes to fix.

CLASS ACTION WAIVER: To the extent permitted by law, disputes will be brought individually, not as a plaintiff or class member in any class or representative proceeding.

16. Changes to these terms

Material changes will be emailed to account holders at least 30 days before taking effect, with a summary of what changed. Continued use after the effective date constitutes acceptance. If you disagree with a change, you may cancel and export your data — no penalty.

17. Entire agreement

These Terms, the Privacy Policy, and any plan-specific terms presented at signup constitute the entire agreement between you and AgentRinger regarding the Service, superseding all prior agreements and understandings.

18. Contact

Questions about these Terms: [email protected]